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COVID 19 UPDATE .


We are working from our home studio


- Orders are being processed and delivered within 3 days in Ireland.
- Uk and the the rest of Europe, allow 7 to 10 days for delivery.
- Orders to the USA can only be posted in a postal tube.
- Rest of the world is closed for now.

- Orders are still being accepted and purchases will be dispatched as soon as restrictions are lifted.
It can't last forever. Stay Safe. 💕

This is the current list of countries that we are despatching mail to.

This list may change but we will update it regularly so you can check back here for the lastest information.

We have also included some additional details on any current restrictions in these countries that may be helpful to know before you post. For the latest postal updates refer to An Post



Destinations

Restrictions

Belgium

Internal delays

Bulgaria

Internal delays

Canada

No restrictions

Denmark

No restrictions

Finland

No restrictions

France

Internal delays on all mail.
The French Post Office have limited the size of items to the following dimensions; 32cm x 24cm x 24cm.
Social Distancing is in effect and thus they cannot guarantee the delivery of larger items until these measures have been lifted.

Germany

No restrictions

Italy

Max item weight 25kgs, max length 120cm, Max of all three dimensions 150cm

Lithuania

Internal delays


Luxembourg

Internal delays

Netherlands

No restrictions

Norway

No restrictions

Poland

No restrictions

Portugal

Delays to Madeira and Azores

Romania

No restrictions


Spain

Internal delays


Switzerland

Internal delays


United Kingdom

No restrictions


USA

No parcels service.

Letters, large envelopes, packets and postal tubes only.



Delivery Information


FREE SHIPPING to anywhere in the world. For orders outside Ireland I use Acrylic Picture Frame Glass. Offering excellent levels of optical clarity, acrylic is an excellent alternative to glass for use in picture frames.  I pack my items very carefully to make sure they arrive to you safe and undamaged!


Delivery is via Ireland's national postal service, 'An Post'. I pack my items very carefully to make sure they arrive to you safe and undamaged!

For delivery of larger items within the Island of Ireland, I use "Fastways" courier service. Delivery is next day. I pack my items very carefully to make sure they arrive to you safe and undamaged!



Refunds and Exchanges


If your painting has been damaged in transit, please send me a photograph of damaged item and a replacement will be shipped to you as soon as possible or if you prefer a full refund.

If you are unhappy with your purchase for any other reason, you can return to me with a full refund or exchange less cost of postage.



Payment


Pay Securely with Credit / Debit Card. 


Data security is of paramount importance to us. KorolArt takes payment security and customer trust seriously. Payments are handled securely with Stripe Payment systems. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. We accept all major debit and credit cards from customers in every country.


Or Select PayPal.

You do not need to have a Paypal account.
PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.


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