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Shipping and Returns

COVID 19 UPDATE .

Please be aware Thursday 17th (order before 3 pm) is last day for shipping to arrive before Christmas, for Ireland and UK by courier. 

You can still click and collect up to 24th Dec. 

We are working from our home studio. We are now shipping worldwide.

*** Due to Covid-19 Restrictions and the Christmas rush we are finding that Post Office delivery times are taking longer - Please be patient, your order will get to you***

!!! Add 5-7 days to delivery times below.

- Orders are being processed and delivered within 3 days in Ireland.
- Uk and the the rest of Europe, allow 7 to 10 days for delivery.
- Orders to the rest of the world allow 7 to 14 days.

It can't last forever. Wash your hands, wear a mask and Stay Safe. 💕


Delivery Information


On completion of your order and also when your order has been shipped, you will be notified by email of the status of your order. (Please check your Spam or Junk folder if you do not see notification in your In Box.)

📩 Notifications will be from admin@korolart.com

NOW SHIPPING to anywhere in the world. 🚛 ✈️


Delivery is via Ireland's national postal service, 'An Post'. I pack my items very carefully to make sure they arrive to you safe and undamaged!

For delivery of larger items within the Island of Ireland, I use "Fastways" courier service. Delivery is next day. I pack my items very carefully to make sure they arrive to you safe and undamaged!

For orders outside Ireland I use Acrylic Picture Frame Glass. Offering excellent levels of optical clarity, acrylic is an excellent alternative to glass for use in picture frames.  I pack my items very carefully to make sure they arrive to you safe and undamaged!



Refunds and Exchanges


If your painting has been damaged in transit, please send me a photograph of damaged item and a replacement will be shipped to you as soon as possible or if you prefer a full refund.

If you're not happy with your purchase, for any reason, you can return it to me within 30 days of the order date.

As soon as it arrives back, I will issue a full refund for the entire purchase price. Please note - Ludmila Korol does not reimburse the return shipping charges unless the return is due to a defect in quality.





Payment


Pay Securely with Credit / Debit Card. 


Data security is of paramount importance to us. KorolArt takes payment security and customer trust seriously. Payments are handled securely with Stripe Payment systems. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. We accept all major debit and credit cards from customers in every country.


Or Select PayPal.

You do not need to have a Paypal account.
PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.


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